What's New in Propel Rx 1.8

Key Enhancements and Fixes in This Release

  • Auto Refill is now managed at the prescription level only. Patients who declined Auto Refill in the past may benefit from the service in the future. To avoid missing these enrollment opportunities, patient level enrollment in Auto Refill has been removed. The Enrollment and Reason fields in the Auto-Refill Enrollment window are no longer visible, nor is the patient's enrollment status in the Patient Folder Programs tab.

  • We made several enhancements to our Auto Refill feature. You will notice additional columns in the Auto Refill - Enrollment window, a new Auto Refill Days Supply value, and new logging in the Workflow Details window when a prescription is added to the Workbench. We also enhanced the logic for the Compliance Communication prompt to capture opportunities to enroll patients using Auto Refill in Rexall Reminders, even if they declined before. These changes make our Auto Refill feature more flexible, more transparent, and better suited to meet the needs of our pharmacies.

  • RxConsultAction, the tool to digitize minor ailment assessments is available in British Columbia and Alberta. Enhancements to the existing feature in Ontario are added as well.

  • We made it easier to enter expiry dates for pack sizes in Packaging. Now, you can omit dashes (-) and slashes (/) when entering the expiry date.

  • You can now move, delete, or mark messages as unread in bulk in the Messages tile.

  • The Inactive Inventory and Patient Profile reports have been reinstated in Propel Rx Reports.

  • When you place a packager prescription on Hold and Clinical Review is enabled as a queue for that packager, the prescription will now flow through Technical Validation, regardless of whether Technical Validation is enabled for that packager in More (...) > Pharmacy > Workflow > Packager.

  • When sending prescriptions to a Parata device, the trade name of the dispensed medication will no longer be sent. Instead, only the generic name and strength of the dispensed medication will be transmitted.

  • We fixed a display issue that caused dosages of 0 to appear on the wrong days in the Administration Details window when Frequency was set to Specific Day(s) of the Week.

Enhancements

We made several enhancements to our Auto Refill feature. You will notice additional columns in the Auto Refill - Enrollment window, a new Auto Refill Days Supply value, and new logging in the Workflow Details window when a prescription is added to the Workbench. These changes make the Auto Refill feature more flexible, more transparent, and better suited to meet the needs of our pharmacies.

We made several enhancements to our Auto Refill feature. You will notice additional columns in the Auto Refill - Enrollment window, a new Auto Refill Days Supply value, and new logging in the Workflow Details window when a prescription is added to the Workbench. We also enhanced the logic for the Compliance Communication Prompt to capture opportunities to enroll patients using Auto Refill in Rexall Reminders, even if they declined before. These changes make the Auto Refill feature more flexible, more transparent, and better suited to meet the needs of our pharmacies.

To learn more about the Auto Refill enhancements, select the dropdowns below.

To learn more about the changes made to the Auto Refill - Enrollment window, select the expander icons More in the image below.

To capture more opportunities for enrolling prescriptions in Auto Refill, the Auto Refill - Enrollment window now automatically opens in Rx Detail when a New prescription for a Chronic Use drug is filled, queued, or placed on Hold. From the Auto Refill - Enrollment window, you may enroll the current prescription and other prescriptions on the patient's Profile that have been assigned a prescription number.

The following types of prescriptions are exempt from the Auto Refill - Enrollment prompt:

  • Nursing Home

  • Compliance

  • Rebills

  • If you select OK, the Auto Refill enrollment status of the chosen prescriptions are updated and the current prescription moves to the next step in Workflow.

  • If you select Cancel, any changes made in the window are reverted and the current prescription moves to the next step in Workflow.

If you enroll a Hold prescription but specify no WB Date, another prompt asks you if the prescription should be added to Data Entry. If the number of days or date is specified, the prescription is enrolled in Auto Refill and placed on the Workbench for the specified date.

On the privacy label, the Auto Refill enrollment indicators continue to display but are no longer dependent on the patient enrollment status.

Auto Refill Enrollment Status Indicators Description
Prescription is enrolled in Auto Refill.
Prescription has been declined from Auto Refill.

In some situations, the Days Supply entered for a prescription may not reflect the actual days supply of the medication. This can happen if the actual days supply is over 100 days, and the Third Party does not accept the claim. The introduction of the Auto Refill Days Supply will allow these types of prescriptions to be enrolled in Auto Refill and have their future fill scheduled appropriately based on the actual days supply of the medication.

In some situations, the Days Supply entered for a prescription may not reflect the actual days supply of the medication. This can happen if the actual days supply is over 100 days, and the Third Party does not accept the claim, or you want to avoid charging an additional dispensing fee. The introduction of the Auto Refill Days Supply will allow these types of prescriptions to be enrolled in Auto Refill and have their future fill scheduled appropriately based on the actual days supply of the medication.

Auto Refill Days Supply is a new field in the Rx Detail Extended tab and Auto Refill windows. The value entered in this field will now be used to calculate the future fill date of an Auto Refill prescription instead of the Days Supply. Auto Refill Days Supply is used only for Auto Refill prescriptions; it is not transmitted to Third Parties and does not appear on labels, reports, forms, or Patient Centre. The value entered for Auto Refill Days Supply is carried forward on refills and reauthorizations.

Auto Refill Future Fill Date Calculation

The future fill date for an Auto Refill prescription is now calculated as follows:

  • Fill Date + Auto Refill Days Supply - Auto Refill day preference* (if POS integration is not enabled)

  • POS Sold Date/Time + Auto Refill Days Supply - Auto Refill day preference* (if POS integration is enabled)

  • POS Sold Date/Time + Auto Refill Days Supply - Auto Refill day preference*

*Auto Refill day preference - the number of days prior to the due date that the prescription is scheduled. This is set in More (...) > Pharmacy > Adherence. For narcotic prescriptions, this will be 0 (i.e., narcotic prescriptions won't appear on the Workbench before they're due).

*Auto Refill day preference - this defaults to 3 days. For narcotic prescriptions, this will be 0 (i.e., narcotic prescriptions won't appear on the Workbench before they're due).

For more information, see Setting an Auto Refill Days Supply.

You now have the option to edit the WB Date for the next fill of an Auto Refill prescription. This can be done from the Auto Refill - Enrollment window or Patient Profile. For more information, see Editing the Workbench Date for an Auto Refill Future Fill.

A prescription can be added to the Workbench through Auto Refill or the Add to Workbench prompt when refilling a prescription from the Patient Profile. Previously, you had no visibility into who added a prescription to the Workbench and when it occurred. To address this, a row will now be entered in Workflow Details whenever a prescription is added to the Workbench. The following information will be recorded:

  • Action - Added to WB

  • Completed On - timestamp the prescription was added to the Workbench

  • User - ADM if it was automatically scheduled or the user if it was manually scheduled.

    • Automatically scheduled refers to Auto Refill prescriptions that were scheduled by Propel Rx using the Auto Refill Days Supply.

    • Manually scheduled refers to Auto Refill prescriptions that had their WB Date edited, or prescriptions that were placed on the Workbench using the Add to Workbench prompt.

    • Details - indicates whether the refill was scheduled manually or automatically and its Days Supply. For prescriptions enrolled in Auto Refill, "Auto Refill" will be indicated and the Auto Refill Days Supply will be displayed alongside the Days Supply if they differ. If the Auto Refill Days Supply is the same as the Days Supply, only the Days Supply will be shown.

Rexall Reminders can be used to notify patients with Auto Refill prescriptions that their medications are ready for pick up. To reduce the possibility of patients forgetting to pick up their Auto Refill prescriptions, the Compliance Communication Prompt will now display in the following situations when the Patient Folder is opened:

  • The Pickup Reminder preference in the Patient Folder Programs tab is set to Not Asked. This is existing logic.

  • The Pickup Reminder preference in the Patient Folder Programs tab is set to Declined and at least one prescription is enrolled in Auto Refill.

The prompt serves as a reminder to confirm the patient’s Pickup Reminder preference and update it if needed. As per existing functionality, the prompt will appear once per day regardless of user. If the Patient Folder is opened multiple times throughout the day, only the first user who opened it will see the prompt.

In Propel Rx, you can use calendar controls to change how a grid is displayed. You can find these controls in different parts of Propel Rx, such as the Workbench, Activities, PrescribeIT® Messages, and Clinical History. These controls have also been introduced to the Daily Rx Count window in this version.

In the past, when you specified a date range, the starting date was automatically set to the first day of the week or month, and you couldn't change it. Now, you have the option to choose the starting date in a date range.

The options in the Calendar window have been updated as follows:

  • By Day to Date

    This option shows records that fall on a specific date. This is the default option for Activities, PrescribeIT® Messages, Daily Rx Count, and the Workbench.

    This option shows records that fall on a specific date. This is the default option for Activities, PrescribeIT® Messages, and Daily Rx Count.

  • By Week to Next 7 Days

    This option shows records that fall between the chosen date and the following 6 days.

    The option shows the records that fall between the chosen date and the following 6 days. This is the default option for the Workbench.

  • By Month to Next 30 Days

    This option shows records that fall between the chosen date and the following 29 days.

Once you choose an option in the Calendar window and select OK, the selected date or date range will be shown above the calendar buttons for the grid.

We made some changes in Propel Rx to improve the way product checks are documented. Before, Workflow Details did not differentiate product checks that occurred on-site versus off-site, such as in the case of Central Fill prescriptions. To address this gap, we split the Technical Validation or Clinical Review step into two steps: Entry Check and Product Verify. This distinction makes it clear where a prescription was checked and provides better audit protection for pharmacies. Please note, this is a visual change to Workflow Details and the process of completing Technical Validation or Clinical Review remains the same.

This enhancement only applies to prescriptions processed after the Propel Rx 1.8 upgrade that flow through Technical Validation and/or Clinical Review. If these queues are not enabled in Workflow Preferences or Packager Preferences, the layout of Workflow Details remains unchanged.

Definitions

  • Entry Check - the process of checking prescription details entered in Propel Rx for accuracy. This is done by the pharmacy that adjudicated the prescription.

  • Product Verify - the process of checking the prescription's packaging for accuracy. This is done by the pharmacy that packaged the prescription. This may or may not be the pharmacy that adjudicated the prescription.

Workflow Details

In the different parts of Propel Rx where Workflow Details are shown (i.e., Workflow Details window, e-File copy, Electronic Hardcopy report), Entry Check and Product Verify steps now appear under Technical Validation or Clinical Review depending on the queues that are enabled:

  • If Technical Validation is enabled, you'll see these steps appear under Technical Validation.

  • If Technical Validation is not enabled, you'll see these steps appear under Clinical Review.

For each step, Propel Rx records information based on whether the prescription was sent to an off-site packager or not. For the Entry Check row, the user who completed Technical Validation or Clinical Review and the timestamp are recorded. For the Product Verify row, the following information is recorded:

  • If the prescription was packaged on-site, the Product Verify row contains the same details as the Entry Check row.

  • If the prescription was packaged off-site, the Product Verify row displays a comment indicating the prescription was packaged off-site. No user or timestamp is recorded.

  • If the prescription was placed on Hold, the Product Verify row does not appear.

For example, the following image shows the Workflow Details of a prescription that was packaged on-site:

We made it easier to enter expiry dates for pack sizes in Packaging. Now, you can omit dashes (-) and slashes (/) when entering the expiry date. Propel Rx will assume that the dates you enter are in the formats MMYY, MMDDYY, or MMDDYYYY. If you only enter month and year, Propel Rx will assume the last day of the month as the expiry date.

The format MMYYYY is not supported. If you enter 012025, the expiry date will be Jan 20, 2025, not Jan 2025.

For example:

  • 0125 will be interpreted as Jan 2025 (in Workflow Details, it will appear as Jan 31, 2025)

  • 013125 will be interpreted as Jan 31, 2025

  • 01312025 will be interpreted as Jan 31, 2025

We have added a new action button that allows you to edit fax numbers that are missing or incorrect in the Fax tile. You can use this button for Minor Ailment faxes that do not have a fax number, as well as any faxes that have a Failed status. For all other faxes, you cannot edit the fax number.

To edit a fax number from the Fax tile:

  1. Navigate to the Fax tile.

  2. Select the Outbox.

  3. Select the fax whose fax number you want to edit.

  4. Select Edit Fax #. The Outbound Fax - Edit Fax Number window opens with the current fax number, if it exists.

  5. Edit the fax number and select your dialing preference.

  6. Select OK. The fax will transition to a Queued status.

Our subscription based integrated solution for Minor Ailments is now available for pharmacies in British Columbia, Alberta, and New Brunswick. When a Minor Ailment service is initiated from Propel Rx or Patient Centre, patient information is sent to RxConsultAction, a software tool provided by Vigilance Santé. Documentation is then recorded using standardized forms in RxConsultAction. Information from these forms is written back to Propel Rx to facilitate billing and ensure appropriate record-keeping. With this integration, information flows seamlessly between the two software, reducing the amount of manual effort when documenting and billing for Minor Ailment services.

In Alberta, it is also possible to document and bill for other prescribing services using the same Minor Ailments module.

If your pharmacy would like to subscribe for our Minor Ailments solution, click here. For more information on using the Minor Ailments feature, click here.

Our subscription based integrated solution for Minor Ailments is now available for pharmacies in British Columbia and Alberta. When a Minor Ailment service is initiated from Propel Rx or Patient Centre, patient information is sent to RxConsultAction, a software tool provided by Vigilance Santé. Documentation is then recorded using standardized forms in RxConsultAction. Information from these forms is written back to Propel Rx to facilitate billing and ensure appropriate record-keeping. With this integration, information flows seamlessly between the two software, reducing the amount of manual effort when documenting and billing for Minor Ailment services.

In Alberta, it is also possible to document and bill for other prescribing services using the same Minor Ailments module.

For more information on using the Minor Ailments feature, click here.

Several enhancements have been made to our integrated Minor Ailments module. These changes have been organized under the various steps in the Minor Ailments process to which they apply. Select the dropdowns below for more information.

Previously, each Minor Ailment document was written back to Propel Rx in 2 formats: JPEG and PDF. Going forward, only the JPEG format will be saved in Propel Rx. If a Written Prescription is included in the write back, it will be sorted as the first attachment for easy reference.

For PFS prescriptions written back from RxConsultAction, the SIG will now include the first and last name of the pharmacist who completed the Minor Ailment service (e.g., SIG = Consultation Provided by Charles Po).

We made an enhancement that allows you to see and print up to 120 characters of a medication's instructions that were written back from RxConsultAction. This is an increase from the previous limit of 60 characters. The following areas of Propel Rx are affected by this change:

  • Intake SIG field

  • Rx Detail SIG field

  • Half, Thermal, Daily Laser label instructions

No changes were made to reports.

When prescriptions with instructions longer than 120 characters are written back from RxConsultAction, Propel Rx will automatically process them up to Rx Detail. However, a validation error will occur, preventing the prescription from completing Data Entry until the SIG is shorted to 120 characters or less. If you need to include additional information, you can use the Additional Instructions function accessed from the Rx menu.

For reference, the entire instructions written back from RxConsultAction will be visible in the SIG preview sections of Intake and Rx Detail. However, once you modify the SIG, the expanded instructions in the preview section will be lost. If you edited a SIG in error, select Cancel in the Intake window or Escape in Rx Detail to undo the changes.

We have automated the process of notifying a patient's prescriber of a Minor Ailment service. The Professional Summary document will now be automatically faxed to the professionals listed in the Documentation Management section upon conclusion of a Minor Ailment service in RxConsultAction. This feature will only be available for pharmacies using Cloud Fax. If your pharmacy does not use Cloud Fax or you would like to fax other Minor Ailment documents to the prescriber, you must do so manually. For more information, see Notifying the Prescriber of a Minor Ailment Service.

A new Follow-Up section in RxConsultAction allows you to schedule Follow-Up Activities automatically in Propel Rx. The following information can be entered in this new section:

  • Status - you can set the status of the Activity to either To Do or To be received. In Propel Rx, there is no difference between these options. Follow-Up Activities will show up in the Activities tile with an Open status.

  • Who - this corresponds to the user who will assigned to the Activity. If Me is selected in RxConsultAction, the Activity will be assigned to the pharmacist user who completed the Minor Ailment service. If you choose any other option, the Activity will not be assigned to any user in Propel Rx until it's processed.

  • When - this lets you choose the date when the Follow-Up Activity should show up in the Activities tile. If you select Following a specific date, the Activity will be scheduled for that date. If you choose a date range, the Activity will be scheduled for the first date in that range.

  • What - this is where you can enter information about what you need to follow up with the patient on. Anything you enter in the Details fields will be written as Comments for the Activity.

For more information on the Minor Ailments Follow-Up Activity, see Scheduling a Follow-Up with the Patient.

The process for completing a Minor Ailments Follow-Up Activity is the same as before. Each Follow-Up Clinical Note will appear as a separate entry in the Patient Folder Clinical History section. However, some information will be pre-populated for the follow-up:

  • Description - this will be the type of Minor Ailment consultation that was conducted.

  • Patient and Prescriber - these will be the same as the initial Clinical Note for the Minor Ailment service.

  • Rx # and DIN - these will be the same as the initial Clinical Note, but you can change or remove them if needed.

  • Comments - these will be the notes you entered in RxConsultAction for the follow-up.

  • Page - the initial Clinical Note for the Minor Ailment will be added as the first page of the Clinical Note. In the Clinical History, the initial Clinical Note will still be shown as a separate record from the Follow-Up Clinical Note. If multiple follow-ups were scheduled, only the earliest Follow-Up Activity will be linked to the initial Clinical Note.

For more information, see Completing a Follow-Up with the Patient.

A new checkbox column has been added to the Messages tile to make it easier to manage messages. Clicking on a row automatically turns the checkbox for that row ON. Multiple messages can be selected by simply clicking on the rows. To select all messages, select the checkbox in the header of the column.

Once you have selected one or more messages, you can perform the following actions in bulk:

  • Delete them all at once

  • Move them to another folder (by right-clicking)

  • Mark them as unread (by right-clicking)

If you want to quickly deselect all messages, you can deselect the checkbox at the top, select Refresh, or navigate to another Messages folder.

The PPN indicator will now be displayed pre-adjudication in addition to post-adjudication. Under this new logic, if a primary Third Party payor added falls under PPN then it will be flagged as PPN even if no PPN waive was applied. If a prescription qualifies for a PPN, the indicator appears in the following locations:

  • Rx Detail Price section and Requested Cost window beside the Total field

  • Claim Summary window above the Waive checkbox in the middle

When changes are made to the prescription's QA, Qty, DS, Bill Codes, or Drug that changes its qualification under a PPN, the display of the indicator will be re-evaluated.

If the prescription's price (Cost, Markup, Fee) is changed after a PPN indicator is displayed then the indicator will remain unless a parameter is changed that triggers a re-evaluation.

The following reports have been reinstated in Propel Rx Reports:

  • Condensed Sales Analysis

  • Custom Class Usage

  • Inactive Inventory

  • Medication Dosage Calendar

  • Patient Profile

  • Prescription Stop Date

  • Purchase Order Print

  • Sales Summary

  • TMR

These reports will open in the old Propel Rx Reports layout.

When you place a packager prescription on Hold and Clinical Review is enabled as a queue for that packager, the prescription will now flow through Technical Validation, regardless of whether Technical Validation is enabled for that packager in More (...) > Pharmacy > Workflow > Packager.

When performing a technical or clinical check, it is important to verify the prescription details entered in Propel Rx with the actual prescription to ensure accuracy. We have introduced a new feature called Verify Aggregate Image to help you with this process. This preference will apply to prescriptions processed after the setting was turned ON; it will not apply to prescriptions already in Workflow.

  • By default, this preference is turned OFF.

  • When turned ON, you will need to view the prescription image before completing an Aggregate check for New, ReAuth, and Hold prescriptions. This does not include PFS prescriptions.

When performing a technical or clinical check, it is important to verify the prescription details entered in Propel Rx with the actual prescription to ensure accuracy. We have introduced a new feature called Verify Aggregate Image to help you with this process. Going forward, you must view the prescription image before completing an Aggregate check for New, ReAuth, and Hold prescriptions. This does not include PFS prescriptions.

This feature will apply to prescriptions processed after the upgrade; it will not apply to prescriptions already in Workflow.

Turning ON the Verify Aggregate Image Preference

To enable the Verify Aggregate Image preference:

  1. Select More (...) > Pharmacy > Workflow.

  2. Under General Settings, dropdown the Verify Aggregate Image field and select ON.

  3. Select Save.

Verifying Prescription Images

When the Verify Aggregate Image preference is turned ON, you will notice a red border around the Attachments button for New, ReAuth, and Hold prescriptions in the Aggregate window.

With the Verify Aggregate Image feature, you will notice a red border around the Attachments button for New, ReAuth, and Hold prescriptions in the Aggregate window.

To verify prescription images:

  1. Process the prescription into the Aggregate window.

  2. Select an Attachments button with a red border . The Prescription Image window opens.

  3. Review the image in the Prescription Image window.

  4. Select Verify to confirm the prescription. The Prescription Image window closes, and the red border around the Attachments button will disappear. The Verify button for the prescription will change to Verified.

  5. Repeat steps 2 - 4 for the remaining prescriptions that require viewing their attachments.

  6. Verify the remaining prescriptions (Refills) as usual.

    The Verify all button is disabled until you have viewed all required prescription attachments.

  7. Once you have finished verifying all the prescriptions, select Validate or Sign Rx.

If you completed Technical Validation or Clinical Review in isolation, you are not required to verify the prescription image again in Workflow.

Verifying Prescriptions without Attached Images

If a New, ReAuth, or Hold prescription does not have an attached image, the Prescription Image window in the Aggregate window will look like the following:

  • The Verify button will be absent because the prescription cannot be verified.

  • A message will indicate that no prescription image is available.

To proceed, select Cancel and attach a prescription image. Once the image is attached, you can verify the prescription.

To scan a prescription from the Aggregate window:

  1. Select one or more prescriptions that the document should be attached to.

  2. Select Rx > Attachments > Single Scan or Duplex Scan.

  3. A validation prompt appears. Select OK to proceed with scanning.

  4. Once the scan is complete, the Image Preview window opens. Review the scan.

  5. Select Accept.

  6. Proceed with verifying the prescription image.

New Brunswick Drug Information System (DIS)

We're pleased to introduce Propel Rx to the province of New Brunswick. Some features related to DIS integration will feel familiar, while others will be new and enhanced in Propel Rx.

For detailed information on the integration with DIS, see the New Brunswick DIS User Guide. For a summary of the DIS related changes, select the dropdowns below.

  • In Propel Rx, the term EHR is used to refer to fields, buttons, and windows that are involved with DIS and Client Registry integration.

  • In the Security Administration Facility window, the Role Types tab is read-only. You cannot add, inactivate, or remove Role Types. Default permissions, including DIS access, will apply for each Role Type. Access can continue to be customized at the user level.

  • In the EHR Preferences window, the following preferences have been removed:

    • Patient Search Default - by default, a local search is performed when the Enter key is pressed in the Patient Search window.

    • Dispense Pickup - this preference is not applicable; New Brunswick DIS does not support Pickup messages.

  • In the Pharmacy tab:

    • The Idle Time (Min.) preference is defaulted to 5 minutes to conform with security restrictions set out by New Brunswick DIS. A user will be logged out of Propel Rx automatically if they are not active in their session for 5 minutes. CPS and PHS will remain open.

      • Activity is measured per session. If a user has multiple sessions open, they will be logged out of one session after 5 minutes of inactivity even if they are active in another session.

      • Activity within Propel Rx Reports is not counted as activity within Propel Rx. If a user is active in Propel Rx Reports but had no activity in Propel Rx for 5 minutes, they will be logged out of Propel Rx.

    • If Background IVR, Auto Refill, Web Refill is enabled and a refill request is received after hours when no user is logged into Propel Rx, the prescription will remain in Data Entry. Once a user logs into Propel Rx, the prescription will auto-process using their credentials. This change was made to correct a previous issue where invalid user credentials were used for after hours IVR refill requests. If there were any Detected Issues returned by the DIS, the issues will need to be addressed and the prescription manually processed.

    • The Required Patient Fields preferences are defaulted and disabled to match the requirements for patient entry in the Client Registry . When creating a Patient Folder, you must enter a birth date, phone number, city, and postal code.

    • The Rx Expiry Date preference is defaulted to Written Rx Date and disabled.

  • In the Rx Detail tab, the Default Rx Expiry Days preference is defaulted to 365 days for all prescriptions and disabled to match regulatory requirements.

  • In the Patient Search window:

    • A local search must be performed first using the Search button before the EHR Search button is enabled.

    • The EHR Search button will perform a Client Registry (CR) search only; local records will not be returned.

    • The Copy button can now be selected for a synced patient.

  • In the Patient Comparison window, if there is a discrepancy between Propel Rx and the Client Registry, a warning indicator appears beside the applicable patient field on the left. This is a visual indicator only and does not impact how you compare patient information in the window.

  • The Patient's synchronization status (i.e., EHR Sync, EHR Not Sync'd, EHR Nullified) with the Client Registry is now indicated on the information bar at the top of the Patient Folder. This replaces the Synchronized checkbox that used to display at the top left of the Main tab.

  • Demographic updates made in the Patient Folder Main tab will be automatically transmitted to the Client Registry upon Save.

  • The PHN and PHN Code fields in the Third Party tab have been moved to the Main tab.

  • An Active Patient Status can now be changed to Animal if all Dispenses on the Profile have been reversed. A nullify message will be triggered upon Save. You can continue to fill prescriptions using this Patient Folder and no messages will be transmitted to the DIS.

  • In the Rx menu, the Profile button has been disabled. To view a patient's local Profile, navigate to the Patient Folder Profile tab.

  • Upon upgrade to Propel Rx, the prescriber database file used by MD Match will be updated and continue to be maintained at a regular interval.

  • New Prescriber Type, Role Type, and NB Type options have been added for Midwives and Podiatrists.

  • The TP Lic # field has been removed as it is no longer applicable. The value entered in the License # field will always be used when submitting claims to Third Parties.

  • In the Drug Folder and Mixture Folder Main tabs, the EHR Type options have been condensed to Rx and Non-EHR. The Device option is no longer available.

    Drug Folders that represent devices such as test strips, glucometers, or compression stockings should have an EHR Type of Non-EHR.

  • In the Drug Folder Alternative tab:

    • An EHR DIN/PIN is now mandatory for free-form Drugs.

    • The Type field has been removed. By default, the Type will always be assumed as Rx.

  • In the Mixture Folder Alternative tab, the EHR DIN/PIN and Type fields have been removed. When a prescription for a Mixture is filled and the EHR Type is set to Rx, all ingredient DINs (or EHR DIN/PINs) are transmitted to the DIS.

  • When creating a new Mixture Folder, the Route will no longer default to Miscellaneous as it is not supported by the DIS. The Route will be blank for you to choose the appropriate option.

  • You can now refill a prescription for a Drug or Mixture that had its EHR Type changed from Rx to Non-EHR. Subsequent dispenses and other prescriptions in flight for the same Drug or Mixture will not transmit to the DIS.

  • All prescription fields in Rx Detail are now open when amending a Hold prescription.

  • If a prescription reversal is rejected by the DIS, an EHR Refuse button will become available in Rx Detail to allow you to retransmit the reversal.

  • A transfer out can now be cancelled. For steps on how to do this, refer to the Transferring a Prescription section of the New Brunswick DIS User Guide.

  • Upon upgrade to Propel Rx, any pharmacy records added to the Other Pharmacy list will be removed, and a national database of pharmacies will be loaded.

    Out of province pharmacies will be Inactive by default. You can view these pharmacy records by selecting the Include Inactive checkbox and activate them if desired. Pharmacies can also be flagged as Favourites to quickly locate them in the Transfer window. For more information, see Locating Pharmacy Records.

  • A new Minor Ailments module is available in Patient Centre by subscription only. For more information, see Minor Ailments.

  • Medication Review reports can no longer be generated from Patient Centre.

  • The EHR tab on the Workbench has been replaced by an EHR Queue tile. A tree view on the left organizes transactions by type (Network Down or Deferred) and then by patient. For more information, refer to the EHR Queue Tile section of the New Brunswick DIS User Guide.

  • If the EHR Availability is set to No, an offline indicator appears on the EHR Queue tile for visibility purposes.

  • The Amend button has been removed from the EHR Queue tile.

Fixes

  • When you change the Default Billing Code in the Group Folder Preferences tab for a non-retail group, the new setting should now be saved and applied to all future prescriptions for that group's patients.

    For example, if you change the Default Billing Code from NC to None, the NC bill code should be removed from all Patient Folders linked to that group.

  • The K&F Catalogue option has been moved. You can now find it under More (...) > Inventory instead of More (...) > Reports > Custom Utility. This new option works the same way, allowing pharmacies that use Kohl & Frisch (K&F) to download catalogue price updates into Propel Rx. After processing the catalogue, you should see the following prompt.

  • When sending prescriptions to a Parata device, the trade name will not longer be sent for the Dispensed Medication field. Instead, only the generic name and strength will be transmitted as the Dispensed Medication. This change was made in response to reports of long drug names being cut off on Parata vial labels. Please note, the trade name will still be sent for the Prescribed Medication field; this fix removed duplication of the trade name in the Dispensed Medication field.

  • We fixed a display issue that caused dosages of 0 to appear on the wrong days in the Administration Details window when Frequency was set to Specific Day(s) of the Week.

  • When refilling historical Compliance prescriptions filled in PharmaClik Rx, administration times should display in the same positions as before the Propel Rx upgrade in the Administration Details window.

  • When performing an Amend Next on an Auto Refill prescription, the changes should now apply to the future fill on the Workbench. This fix also addresses the issue of negative Quantity Authorized (QA) values when refilling an Amend Next Auto Refill prescription.

  • You can now select multiple drugs when generating the Inventory Reconciliation History Report. To do this, enter the DINs and/or drug names separated by a forward slash (/) in the Specific Drug/DIN field. If you enter a drug name, you can select multiple drugs with that name from the Drug Search window by holding the CTRL key while making your selections.

    For example, Specific Drug/DIN = 2438275/2167786/2380218

  • Transferred out prescriptions should no longer appear on the Compliance Dosett Grid report.

Sunsetted

The Employee ID # field has been removed from the Auto Refill - Enrollment window. An employee ID is no longer required to make changes to a prescription's Auto Refill enrollment status. The Auto Refill Summary report will continue to display the Employee column, but it will be blank if no employee ID was entered during the report period.

The Print button in the Auto Refill - Enrollment window has been removed.

Patients who declined Auto Refill in the past may benefit from the service in the future. To avoid missing these enrollment opportunities, patient level enrollment in Auto Refill has been removed. The Enrollment and Reason fields in the Auto Refill - Enrollment window are no longer visible, nor is the patient’s enrollment status in the Patient Folder Programs tab. Auto Refill is now managed at the prescription level only.

Three additional reports that were heavily scheduled have been migrated to the new Propel Rx Reports framework:

  • Waiting For Pick Up/Delivery

  • Gross Profit by Third Party

  • Gross Profit by Prescription

With the migration of these reports, the old Report Scheduler has been removed. CPS will now be used to schedule reports that have migrated to the new framework. Any reports that open in the old framework cannot be scheduled.

  • Analysis by Doctor

  • Analysis by Drug

  • Compliance Dosett - Condensed

  • Compliance Preparation Log

  • Condensed Sales Analysis

  • Correctional Service Canada

  • Custom Class Usage

  • Detailed Transaction Summary

  • Drug Movement

  • Eligibility List

  • Facility Admission List

  • Frequency of Dispense Expiry Report

  • Inactive Inventory

  • Inventory Summary

  • Inventory Totals by Drug

  • MAR

  • MAR Custom

  • Medication Dosage Calendar

  • Mixture Movement

  • Network Discrepancy

  • Nursing Charges (Group)

  • Nursing Charges (Patient)

  • Nursing Charges Summary

  • Packing Slip

  • Patient List

  • Patient Mailing Labels

  • Patient Profile

  • Potential Missed Doses/Billings

  • Prescription Non-Compliance

  • Prescription Stop Date

  • Purchase Order Print

  • Rx Scanning Compliance

  • Sales Summary

  • Special Authorization Expiry

  • TAR

  • Time Analysis

  • TMR