Changing an EHR Password

All Newfoundland and Labrador Propel Rx users must register with the NL DIS. Once registered, the user is provided with an EHR password.

New users must change the temporary issued password after logging into Propel Rx and prior to interacting with the EHR.
Existing users with a valid EHR user ID and password can add their current password without creating a new one.

As per NLPN requirements, Propel Rx will also prompt users to change their EHR password every 90 days. The EHR password must be at least 8 characters in length and contain both alpha and numeric based characters. If your EHR password has expired, upon login, a prompt displays indicating this.

To update your EHR password:

Select More (...) > Security. The Security Login window appears.
Enter your Propel Rx password.
Select OK. The Security Administration Facility window opens.
If more than one user is listed at the top, select your user account.
Select EHR Password. The EHR Password Update window opens.
Select the Update EHR Password checkbox to enable the password fields.
Enter your EHR credentials in the EHR User ID and Current Password fields.
Enter in a desired updated password in the New Password and Confirm New fields.
Select OK.
Select Save.