Removing a Prescription Note

Select the applicable tab for your province to learn more about removing prescription notes.

Once a note has been transmitted to the EHR, its text cannot be edited, and it cannot be removed. Add another note to convey additional information if needed. Only prescription notes that haven't been transmitted to the EHR can be removed.

To delete a local-only prescription note:

  1. Detail the prescription.

  2. Select the Notes tab in Rx Detail.

  3. Select the note to delete.

  4. Select Delete. The note is removed from the Notes tab.

  5. Select OK.

  6. Select Save.

Once a note has been transmitted to the EHR, its text cannot be edited, and it cannot be removed. Add another note to convey additional information if needed. Only prescription notes that haven't been transmitted to the EHR can be removed.

To delete a local-only prescription note:

  1. Detail the prescription.

  2. Select the Notes tab in Rx Detail.

  3. Select the note to delete.

  4. Select Delete. The note is removed from the Notes tab.

  5. Select OK.

  6. Select Save.

To remove a prescription note from the EHR:

  1. Open the completed prescription in Rx Detail.

  2. Select the Notes tab.

  3. Do one of the following:

    • If you want to remove the note from Propel Rx and the EHR, highlight the note and then select Delete.

    • If you want to remove the note from the EHR but keep it locally in Propel Rx, uncheck the EHR checkbox for the note.

  4. Select OK.

    • A processing message displays indicating the information is being retracted from the EHR.

    • If you attempt to retract a prescription note that has already been viewed by another healthcare professional, a Detected Issue appears indicating the prescription event is no longer retractable.

    • If the prescription note cannot be retracted due to other reasons, you may receive the Detected Issue, "the given even cannot be retracted as it is not the most recent event logged against the Rx."

For information on how to remove a local-only note, select the Other Provinces tab.

A prescription note can be retracted by the original pharmacy that entered the note. For more information, see the Retracting Prescription Notes from the EHR section of the Nova Scotia DIS User Guide.

For information on how to remove a local-only note, select the Other Provinces tab.

To delete a prescription note:

  1. Detail the prescription.

  2. Select the Notes tab in Rx Detail.

  3. Select the note to delete.

  4. Select Delete. The note is removed from the Notes tab.

  5. Select OK.

  6. Select Save.