Duplicate Checking
If the patient already has a record of this medication on their Profile, a Duplicate Checking prompt appears to confirm how to handle the new prescription.
To gain better insight on how to handle the new prescription, the Duplicate Checking prompt displays information about the existing prescription on file, such as:
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Rx#
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Quantity filled
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Days supply
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Refills remaining
Based on the information displayed, select one of the following:
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Refill - refills the prescription currently on file.
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ReAuth - reauthorizes the existing prescription on file, voiding any repeats remaining.
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New Rx - creates a new prescription and does not link it to the current prescription on file.
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Cancel - returns to the Intake window.
For a quick overview of the Duplicate Checking prompt, watch the video below.