Owe Balances
An Owe Balance is created when there is not enough of the drug on hand to fill the entire amount of the prescription. The patient is usually given part of the prescription and is instructed to return to the pharmacy for the remainder at a later date.
For stores using Digital Workflow, please note that Owe Balances do NOT flow through the Workflow queues (i.e., Data Entry, Packaging, Technical Validation, Clinical Review). Use the Owe Balance hard copy to document the verification of the Owe Balance. The Owe Balance hard copy along with the vial label, privacy label, and narcotic pickup receipt, if applicable, will print according to the Owe Label Print preference.
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