Methadone Prescriptions in Workflow

This topic only applies to pharmacies in Ontario, Newfoundland and Labrador, New Brunswick, and Nova Scotia.

When packaging and validating methadone prescriptions with carries in Workflow, you have the ability to group methadone carries. This allows you to package and validate all methadone carries together. Depending on the E-Dialogue setting, Dialogue for a witness dose may or may not be applied to carries.

  1. Select More > Pharmacy.

  2. Select the Workflow tab.

  3. Dropdown the Group Methadone Carries field and select ON.

  4. Select Save.

    You must clear all existing methadone prescriptions in Workflow in order to change this preference.

Processing one methadone prescription within the carries group from the Packaging queue opens the first filled methadone prescription within the group. The packaging applies to all carries. Once you have finished packaging the prescription, the prescription and carries move to the next Workflow step.

Processing one methadone prescription within the carries group from the Technical Validation or Clinical Review queue opens the first filled methadone prescription within the group. The validation applies to all carries.

When E-Dialogue is set to New, Dialogue is only done on the witness dose and no dialogue details are recorded for the carries in the patient's Clinical tab or e-File copies.

If E-Dialogue is set to All, Dialogue for the witness dose is copied over to the carries prescriptions and appear as separate rows in the patient's Clinical tab and on the e-File copies for the carries.