Reactivating a Prescription

Inactivated and suspended prescriptions can be reactivated from the patient's Profile.

Select the applicable tab to learn about reactivating prescriptions in your province.

To reactivate a prescription:

Open the Patient Folder.
Select the Profile tab.
Select the Active checkbox for the prescription you want to reactivate. A window appears for additional information.
Enter or select the following:
- Re-activated By
- Prescription Note - this field is optional.
Select OK. The Re-Activate Prescription window closes.
Select Save. The Active flag on the Profile is turned on for the prescription. Non-retail prescriptions revert to an active Group Rx Status (A for regular prescriptions and G for government prescriptions). Nothing is transmitted to PharmaNet.

To reactivate a prescription:

Open the Patient Folder.
Select the Profile tab.
Select the Active checkbox for the prescription you want to reactivate. A window appears for additional information.
Enter or select the following:
- Reason
- Prescription Note - this field is optional.
- EHR - select this checkbox if you want to transmit the note to DIS.
- Re-activated By - this field is optional.
Select OK. The Re-Activate Prescription window closes.
Select Save. The prescription is reactivated on the Profile and DIS. Non-retail prescriptions revert to an active Group Rx Status (A for regular prescriptions and G for government prescriptions).

To reactivate a prescription:

Open the Patient Folder.
Select the Profile tab.
Select the Active checkbox for the prescription you want to reactivate. A window appears for additional information.
Optional: enter the reason for the activation and select who initiated the activation process, if applicable.
Select OK. The Re-Activate Prescription window closes.
Select Save. The Active flag on the Profile is turned on for the prescription. Non-retail prescriptions revert to an active Group Rx Status (A for regular prescriptions and G for government prescriptions).