Inactivating Multiple Prescriptions at Once

To save time, your pharmacy can inactivate multiple prescriptions for a patient at once.

This feature is not available in provinces with EHR integration, with the exception of British Columbia. In British Columbia and Nova Scotia, messages are sent to update the status of each prescription on the EHR.

Prescription statuses can be updated from the following locations.

From Intake

To update the status of multiple prescriptions from Intake:

From the Workbench, Patient Profile, or Fax tile, select Intake.
Search for and select the patient, if they are not already entered.
Do one of the following:
- Select the Profile button.
- Select the Patient Folder button at the top right.
The Patient Profile opens.
Highlight the prescriptions to be inactivated.
Select the Active column header at the top of the Profile. The Inactivate Rx window opens.
Select the appropriate option.
- Discontinue - patient will no longer take the medication, effective immediately. Repeats are removed.
- Revoke - patient will take remaining medication until finished and then stop. Repeats are removed.
- Inactivate - patient is not currently taking medication but may resume at a later date. Repeats are retained.
- Suspend - patient will stop medication for a specific period and then resume on a chosen date. Repeats are retained.
Select OK. A window appears for additional information.
Optional: In the Prescription Note area, enter the reason for the inactivation and select who initiated the inactivation process, if applicable.
Select OK. The Inactivate Rx window closes.
Select Save.
- The prescription is updated on the Profile to reflect the inactivation.
  - Discontinued prescription = *D*
  - Revoked prescription = *V*
  - Inactivated prescription = *I*
  - Suspended prescription = *S*
- A note is added to the prescription indicating the status change, user, date, and time.
- A record is also added to the Patient Folder History tab to document the status change of the prescription.
- If the prescription is non-retail, the Group Rx Status is changed to an inactive one (I for regular prescriptions and F for government prescriptions).

From the Patient Folder

For a quick demo, watch the video below.

To inactivate multiple prescriptions from the Patient Folder:

Open the Patient Folder. The Profile tab opens by default.
Highlight the prescriptions to be inactivated.
Select the Active column header at the top of the Profile. The Inactivate Rx window opens.
Select the appropriate option.
- Discontinue - patient will no longer take the medication, effective immediately. Repeats are removed.
- Revoke - patient will take remaining medication until finished and then stop. Repeats are removed.
- Inactivate - patient is not currently taking medication but may resume at a later date. Repeats are retained.
- Suspend - patient will stop medication for a specific period and then resume on a chosen date. Repeats are retained.
Select OK. A window appears for additional information.
Optional: In the Prescription Note area, enter the reason for the inactivation and select who initiated the inactivation process, if applicable.
Select OK. The Inactivate Rx window closes.
Select Save.
- The prescription is updated on the Profile to reflect the inactivation.
  - Discontinued prescription = *D*
  - Revoked prescription = *V*
  - Inactivated prescription = *I*
  - Suspended prescription = *S*
- A note is added to the prescription indicating the status change, user, date, and time.
- A record is also added to the Patient Folder History tab to document the status change of the prescription.
- If the prescription is non-retail, the Group Rx Status is changed to an inactive one (I for regular prescriptions and F for government prescriptions).