Updating a Patient Keyword

A Patient Keyword can only be updated once a day. An error is returned by the EHR if you attempt to update the keyword more than once a day.

Only specific role types are allowed to enter, update, or remove Patient Keywords. These include:

  • Pharmacist

  • Pharmacy Manager

  • Relief Pharmacist

  • Pharmacy Student

For all other role types, the Patient Keyword field is disabled.

To update a Patient Keyword:

  1. Open the Patient Folder.

  2. Select the Programs tab.

  3. Ensure the keyword consent is set to Accepted or Declined.

  4. Select Update Keyword. The EHR Keyword Update window opens.

  5. Enter information in the following fields:

    • Current Keyword - this is pre-populated if a keyword was previously entered.

      This field can be left blank if the patient didn’t have a keyword previously but wants to add one.

    • New Keyword - enter the new keyword.

    • Confirm Keyword - re-enter the new keyword.

      The keyword requirements are listed at the bottom of the window. A checkmark will appear beside the applicable criteria once it’s met.

  6. Select Save.

A record is added to the Patient Folder History tab to document that the keyword was updated.