Non-Retail Packager Prescription Setup

When preparing to send prescriptions to McKesson Central Fill or a non-retail packager for compliance packaging, preferences must be set at the pharmacy, Group, patient, and prescription levels to ensure they are transmitted correctly.

For more information, select the dropdowns below.

The Reset Packager on Refill preference automatically resets the prescription's Packager field when a prescription is refilled or reauthorized. This means the prescription's Packager field is re-evaluated when the prescription is refilled or reauthorized according to any changes made within the drug, Group, and patient hierarchy.

The Reset Packager on Refill preference automatically resets the prescription's Packager field when a prescription is refilled or reauthorized. This means the prescription's Packager field is re-evaluated when the prescription is refilled or reauthorized according to any changes made within the Group and patient hierarchy.

To submit prescriptions to a packager, the Packager field must be set in the Drug Folder for the appropriate drugs. Once the packager is set for a drug, prescriptions for that drug will be dispensed from the selected device.

If a drug will be packaged from both retail and non-retail packagers, set up the drug for the RETAIL packager, ensuring it will be packaged for all retail prescriptions; the non-retail packager can be configured at the Group level, overriding the drug's setting at the time of fill.

To set a packager for a drug:

  1. Open the Drug Folder.

  2. Select the Main tab.

  3. Dropdown the Packager field. All packagers configured for your pharmacy are shown in the dropdown list.

  4. Select the appropriate packager from the Packager list.

    • If a No auto-dispensing is chosen, the drug will not be dispensed by a packager. This is the default setting for all drugs.

  5. Select Save.

Some packagers can accommodate prescriptions filled for negative DINs. This can be done if the packager's software has a secondary or auxiliary DIN field for each DIN. The secondary DIN field can contain the Propel Rx negative DIN and the main DIN field can use the DIN required by the packager's software. Please confirm with your device provider before filling prescriptions for negative DINs.

To be able to send prescriptions part of a Group to Central Fill, the Group Packager Preferences and Group Rx Status Preferences (if the Group is non-retail) must be set accordingly.

To set the Group Packager Preferences:

  1. From the Workbench, select the Batch Manager navigator button .

  2. From the Groups tab, highlight the Group that will have prescriptions transmitted to a Central Fill location.

  1. Select Detail.

  2. Select the Preferences tab.

  3. Select Packager. The Group Packager Preferences window opens.

  4. Select the following information from the dropdowns:

    • Group Packager - the Central Fill location or non-retail packager that will package the prescriptions.

    • Group Packager - McKesson Central Fill or Pacmed.

    • Card Type - the card type the prescriptions will be packaged in, if applicable.

    • Prescription Type - the types of prescriptions that should be packaged. You can choose to include or exclude narcotic prescriptions or prescriptions with a PRN frequency. Select the checkbox(es) to include the prescription type(s) for packaging

      The prescription Type is not available for McKesson Central Fill Groups.

  5. Select OK. The Group Packager Preferences window closes.

The packager and card type can be edited in the Patients tab if you have one or more packagers configured for your location.

To set the Group Rx Status Preferences:

  1. From the Workbench, select the Batch Manager navigator button .

  2. From the Groups tab, highlight the Group that will have prescriptions transmitted to a Central Fill location.

  1. Select Detail.

  2. On the Main tab, select RxStatus.

  3. Select the following checkboxes for the Group Rx Statuses that should be packaged:

    • Batch - includes prescriptions during Batching.

    • ADI - includes prescriptions for sending through the Compliance Automated Packaging window.

  4. Select OK.

  5. Select Save.

In order to transmit patient data to Central Fill, patients must be flagged as Compliance. Ensure that all patients that are destined for Central Fill have the Compliance Pack field set to Yes in the Programs tab.

In order to transmit patient data to Central Fill, patients must be flagged as Compliance. Ensure that all patients that are destined for Central Fill have the Compliance Pack field set to Yes in the Programs tab.

To be able to send prescriptions to a Central Fill location or a non-retail packager, the following must be set in the Administration Details window at the prescription-level.

To be able to send prescriptions to Central Fill, the following must be set in the Administration Details window at the prescription-level.

  • The Compliance Pack checkbox

  • Admin Times if applicable. For more information, see Administration Times for a Prescription.

  • Rx Status if applicable

  • Packager in the Administration Details window

    • If the medication is being added to the compliance package using pharmacy stock, set this field to No auto-dispensing. This ensures inventory is decremented.

    • If the medication is being added to the compliance package using pharmacy stock, set this field to No auto-dispensing.

    • If the medication is being added to the compliance package using pharmacy stock BUT you want the medication to print on the Central Fill label, set this field to the applicable packager and select the CF Print Only checkbox.

      • You can see if a prescription is auto-dispensed to a packager from the Patient Profile by deselecting the Condense checkbox and reviewing the Packager checkbox.

  • Card Type if applicable

  • Frequency in the Administration Details window

  • Doses in the Administration Details window

    • Only numeric dosages should be entered. Text indicators, such as TUE for Tuesdays, in the dosage fields should not be used.

    • Fractional dosages should be entered as decimal numbers (i.e., 0.25, 0.33, 0.5, 0.66, 0.75, 1.25, 1.33, 1.5, 1.66, etc.). Do not enter fractional doses with forward slashes (i.e., 1/2, 1/3, 1/4).

    • For more information on entering pattern doses, see Dosing Scenarios.

    Select the Calendar tab to confirm the correct doses appear on the listed days. Select Clear Dosages to remove all dosages before making a change.

If a medication has special instructions, alert Central Fill by adjusting the SIG with indicators. For more information, see Special Characters in the SIG.