Correcting a PrescribeIT™ Prescription

The following prescription correct functionality have additional processes when correcting a PrescribeIT™ prescription:

Use the dropdowns below to learn more about these processes.

To refuse a PrescribeIT™ prescription:

  1. Search for and select the patient.
  2. Select the Profile tab.
  3. Select the prescription to refuse.
  4. Select Correct > Refuse. A prompt displays to determine which action to take with the prescription.
  5. Select one of the following options:
    • Remove - patient remains synchronized. The prescription returns to the To Do tab for later processing. Available only for a new prescription that is being cancelled.
    • Unsync - available for the first PrescribeIT™ prescription fill on a patient profile from a specific location. Unsynchronizes the patient from PrescribeIT™. The prescription is returned to the To Do tab. Available only for a new prescription that is being cancelled.

      Note: If one or more PrescribeIT™ prescriptions are already processed on the patient profile, the Unsync option is not available.

    • Hold - patient remains synchronized. The prescription is placed on hold. Only available for the first prescription associated to that EMR ID.

    Once selected, the PrescribeIT™ - Cancel Notification Reason window appears.

  6. Select an appropriate reason.
    • If Other is selected, a freeform text box opens to enter in a reason for refusal.
  7. Select OK. A Dispense Cancel Notification is sent to the prescriber and can be viewed in PrescribeIT™ Messages.

A PrescribeIT™ prescription cannot be rebilled. When Correct > Rebill is selected for a PrescribeIT™ prescription, the following prompt displays:

To correct a PrescribeIT™ prescription, the prescription must be refused with the appropriate Cancel Notification Reason selected and then re-processed. For more information, see Refusing a PrescribeIT™ Prescription.

A PrescribeIT™ prescription can be amended, however the SIG cannot be changed. Blister or dosett information and verbal or written information can be updated.

To change the SIG of a PrescribeIT™ prescription, the prescription must be refused with the appropriate Cancel Notification Reason selected and the re-processed. For more information, see Refusing a PrescribeIT™ Prescription.